Data Visualization Dashboard, IPC Information Systems
IPC Information Systems is a leading provider of mission-critical communications solutions to the world's largest financial services firms, as well as to public safety; government security; energy and power; and transportation organizations.
Project Challenge
IPC was looking for a partner who understands their business and can help them improve multiple missing-critical business systems.
Engagement
The Omnigon team worked with the Global IT support organization to develop a suite of applications to optimize business processes, deliver real-time business analytics and bring value to their end users. Highlights of our solution include:
- Automated customer on-boarding and provisioning
- Real-time business analytics dashboard
- Proactive network monitoring, alerting and trouble ticket generation
- Electronic interchange, processing and reconciliation of carrier billing data
- Delivery of educational content to sales and support teams via an eLearning Management System
Omnigon Value
Our team was able to understand and refine our client's complex and unique business requirements and ultimately deliver technology solutions that met and exceeded their expectations.